fedex lost package reddit

fedex lost package reddit, Half the time FedEx doesn't update until a few days later and I end up getting my package before the site even says "on vehicle for delivery" when the last thing it mentions was being at the sort facility. No delivery. I'm constantly calling customer service. I ordered and Apple watch on sale and it was sent by Fedex. Enter your FedEx tracking number, track by reference, obtain proof of delivery, or TCN. Do you have a small business with an eCommerce store? The most popular ways to ship usually consist of UPS, FedEx and USPS (United States Postal Service). All you need is your tracking or PRO number and a few minutes. Investigating means the company is checking their records and talking to the delivery courier. That’s all they could tell me. Quite bummed this evening. FedEx Service Guide. Thought they both offered insurance, but i don’t know if it covers theft once delivered. FedEx LOST my package??? STEP 2. With FedEx Delivery Manager®, you can request to redirect packages to a secure location. I understand package volumes are high etc. If the package is stolen they will not fund the claim. I mostly work in the Home Delivery side of things, but I have experience doing ground, unloading, etc. Contact Us. Ensure the item can be shipped. Cook called FedEx over and over. Scanned in as picked up by FedEx to be taken to hub 3:03. Packages get lost, not often, but it does happen, especially small boxes and letters. By using our Services or clicking I agree, you agree to our use of cookies. Package is lost? FedEx helps you avoid this by offering their pack-and-ship service. If the tracking page indicates that your shipment is on time, please use the ‘Estimated Delivery Date’ as a guide for when your shipment will arrive. Fedex doesn't mandate signatures. See FedEx Express, Ground, Freight, and Custom Critical tracking services. Shipping Insurance Best Practices your message mentions both. The employees told me the manager would not see me as she was “busy on the line.” Goes with the customer service refusing to put me through to the actual location and kept connecting me with folks overseas that could only message the hub station. Saturday, 6/2/2018: I'm home all day waiting at the front door, and no truck arrives. Find Out More. Ok, well I went online and filed a lost package claim with fedex. Saving on shipping prices is just one of the ways to save money. Shippers of all sizes can save up to 85% on shipping insurance and parcel insurance. 1; 2; Next. therealjeffbezos . Next Last. Or get ways to contact us for custom help. Edit 3: Reddit detectives keep messaging me trying to guess which location I work at. I've had a package marked as "On FedEx vehicle for delivery" in Braselton, GA for close to 30 days now (original delivery date was supposed to be 8/27. Pack the item. Each district has a security department that handles stolen packages. Looking for shipping rates from Canada to the U.S.? Have a battle royale while I'm gone. - Scan of FedEx ® US Airbill, FedEx Ship Manager ® printout, and/or FedEx Ground Pickup Record - Photos of package and damaged contents (if applicable) - Serial number(s) of damaged or lost merchandise - Proof-of-value documentation, such as: - Copy of original invoice from vendor/supplier - Copy of retail invoice/receipt Not to mention it comes to light it’s a high dollar item. According to Northwest Research, after a certain amount of time, unclaimed packages go to Bulward Auctions in Salt Lake City. Press question mark to learn the rest of the keyboard shortcuts. In my area I have had similar issues with Fed Ex (about 3 times and I live in fairly small town), they said they delivered something and then it shows up a day or two later, because either they dropped it off at the wrong address and my neighbor brings it over, or say they delivered it but didn't and then like magic it … Handed to an agent at FedEx on camera at 3:00 and received as tendered. This increase in deliveries, however, has brought an increase in missing packages and has led to growing concerns over package security. There's really not much difference ground and home anymore, all are contractors and same contractor probably has the ground and home route so whatever truck is closer to you is the one it will go on. Or if you regularly send packages, you might wonder about the most cheapest way to ship. I did not advertise what was in the box to anyone except the receiving company. Need help? Share on reddit. It's going to be an expensive lesson. Find Out More. Eager eyes on Reddit have pointed out that the messages tend to look like some variation of the following: Scam Text for usps package from Scams. My receipt is 3:00pm tendered with the FedEx rep. Also scanned into FedEx tracking Then 3:03 it states picked up Bedford Heights Almost implying the driver scanned right around the time I dropped off. Friday, 6/1/2018: I'm home all day and no truck arrives. I will never use Fedex again. FedEx customer service has been beyond awful. Packages get lost, not often, but it does happen, especially small boxes and letters. This is not a cheap package just tell me the truth. For a fee, in FedEx Office stores, they will package … The last claim I made for lost package about 8 years ago took almost 4 months to get the claim paid for $432.00. and "Delivery will be reattempted next Business day" and "Estimated delivery: Sat, 6/02/2018". With FedEx Delivery Manager®, you can request to redirect packages to a secure location. They only fund it if the item was delivered to the wrong address. And the courier isn’t sure and doesn’t remember picking up the package so I’m gonna call it a loss and turn it over to claims. So I did the right things sent it to my work. Call 1.800.463.3339. The most popular ways to ship usually consist of UPS, FedEx and USPS (United States Postal Service). The sender of a FedEx package is the customer. A search is still underway for the second package. Determine which shipping service is best for your needs. Keep Your Packages Safe. Overstock.com apparently doesn't have the greatest customer service, so it may be a pain if I have to deal with them. When you’re ready to begin your claim, you can do so by visiting the FedEx claims site and completing these steps.. 1. "On my tracking on FedEx, it said it got on a truck. I am currently going through this with FedEx. I received a phone call last week from Fedex employee with claims saying a search for the first package was negative so I believe that package is lost forever. Its absolutely ridiculous the cost and time they are taking. For packages where the sender doesn’t require a signature, FedEx employees are left to use their own discretion on whether to leave a package unattended or reserve delivery for another day. Feb 19, 2014 #4 Just contact amazon, explain yourself politely and ask for a refund. Step 4: Claim under review FedEx claims agent will review and process your claim. FedEx liability for each package is limited to US $100 unless a higher value is declared and the charge for the higher value is paid. UPS encourages you to report your lost shipment. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Plan your shipment based on destination. No package, anywhere to be found and we were watching for it. For UPS, in order to be considered lost, a shipment must be undelivered for a minimum of 24 hours. Proof. FedEx: FedEx uses an outside company, Northwest Research, to assist with missing or stray packages, but sometimes a search can end in vain. Who delivered package, UPS or Fedex? If your package is being "held" by FedEx, the following are some of the likely explanations for the delay: Lost label / incorrect delivery instructions Customs delay (improper shipment, insufficient duty payment, missing documentation). This is the most you've ever thought about boxes. Tracking information still shows it’s pending for delivery. Estimated Delivery: Pending" for several days. K. kimalee Member. Edit: Tried to sign up for FedEx Delivery Manager. More info: UPS claims If it does, then it was misplaced wherever you dropped it off at. dont_tell_my_mom_I_swear . The issue of lost mail can lead to trouble. This is true for both UPS and FedEx. First, enter your FedEx tracking ID on FedEx’s website to see where your package is. Keep Your Packages Safe. My stoop is 4 feet from the sidewalk so things get stolen. @FedExHelp There's been 2 deliveries using FedEx Ground and my package becomes lost or resulting in "pending" once it arrives in FedEx Norcross,GA Distribution Center. Where did you drop it off at? Thread starter kimalee; Start date May 27, 2008; Forums. The package of mostly copper, silver and some gold coins was subsequently lost. Called FedEx this morning as it’s been a week since any movement has happened and they said call the shipper and have them start lost package procedures. Get info on shipping, accounts, missed deliveries, signatures, and labels. Worry less about packages being stolen. So I guess now I just have to deal with Apple, which is probably easier anyways. When you suspect a package is lost, wait it out a maximum of seven days beyond the day of expected delivery. Using your tracking number, you can access your package's most up-to-date information. Eventually told they are no longer looking it. AMA . FedEx Office Package Pledge. That would be up to the shipper. A place for discussion regarding anything FedEx. Until you have lost packages. 1 of 2 Go to page. Edit: I AM NOT A DRIVER. If your FedEx shipment went missing . Please help me. At 2:37 AM, my package's status changes to "Delivery Exception. Do you have a small business with an eCommerce store? Call 1.800.463.3339. I even describe my home to someone from tracing as it get suggested driver delivered the package to the wrong house and needed help locating my home. Please help me understand how a package containing a $10K watch with overnight express delivery could go from handed to an agent and scanned in to the system, to gone into thin air without any degree of accountability or valid explanation? The Package Guard is battery operated and will last 6-9 months before replacing batteries. In the event of the package costing anywhere above $100, proper documentation is necessary for the claim to get processed. FedEx allows shippers or recipients to file a claim for any packages that are lost… If the package was stated delivered on Saturday but you did not receive it you should file a claim with FedEx. I just want to know (from unbiased sources rather than from FedEx) what our options are. Yeah, if you don't package your crap according to their rules, they can deny your damage claim. The best part of buying stuff online is eliminating the hassle. Our Company. and delivers more packages than any other private U. When I checked tracking again it said delivery 10/22 today but the last scan was still in Georgia which contradicts what the tracking says. Placed at front door". "The vast majority of the time, I don't wait," says the Reddit user who offered an AMA on FedEx drivers. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Package is still pending (package was meant to be a birthday gift but clearly this wasn't gonna happen) additional calls were made to GameStop and FedEx. D. D-Fens Member . You need to take up any reimbursement with your sender. UPS, FedEx, USPS, and DHL coverage is available. Call Fed Ex and have them investigate and do a driver follow up. Press question mark to learn the rest of the keyboard shortcuts. Cook’s PlayStation shipped on November 13. Find the answers you need. (Why wasn't it just left at the front door on Friday when the delivery was first attempted if you didn't need a signature?) Lost Package in the Fedex Void. FedEx Service Guide. About FedEx. Submit a Claim for Lost or Damaged Shipments. I sent a package Fedex ground from… I sent a package Fedex ground from Minneapolis to San Diego December 22nd. Was told sorry 3 people did a “PST” and checked the truck with no evidence of the package being on the truck. It just never showed up," said Nathaniel Cook. I literally drove 45 minutes to the hub station to try and sort out this mess. “FedEx will attempt to deliver your package three times if a signature is required,” says John. But why am I getting a week long run around now about a package fedex has lost they just now told me they have lost it for a second time, and someone was going to call me back today and yet again I am waiting! It wouldn't recognize my address, even though my house is 3 years old. Like, it's gone. For instance, what kind of box did you use? Dropped off an overnight delivery prepaid shipping of a Rolex Submariner I was selling to a buyer on the west coast on Monday this week. > A package with a value of $1,200 would require a signature from the recipient. You can track the status of your package online. Explore . Sometimes packages get damaged or lost because they are mislabeled or poorly packed (sometimes wadded up newspaper isn’t enough). Subsequent days: I file a tracing claim on the package. STEP 1. Like UPS, FedEx offers an online claims process for lost packages. Step 5: Claim resolution FedEx will inform you of the claim resolution. Open the door and walk outside to see the FedEx truck driving off. Contact Us. They will only give you $100 if they actually lost it. I was on top of this by next day calling customer support. And there is nowhere in the internet that actually allows you, nor does speaking with the overseas reps and pleading your case, get you to a higher authority that could help in this mess. The FedEx reddit page is inundated with complaints of stolen PS5's. He ships packages all the time and never once had one lost so we're both unclear as to the best way to approach this issue. Seems like the driver’s responsibility to get it delivered to a person or at least left in a secure place. If the shipper (UPS or FedEx) has proof that the driver left the package at the house, usually in the form of the truck’s GPS, they won’t fund the claim. In the e-commerce world, lost mail can become a big problem for merchants and consumers. I am currently on mobile but can edit my comment when I get home to get you a link. FedEx has told me you have to request a signature. STEP 6. Check with shipper I can't imagine a 1200$ pkg NOT being signature required ( tracking info should tell you), so if ground left a signature required package at a residence or any pkg at the door of a business then that contractor is liable. Create the shipping label. PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. Any advice? Wasn't ready to give up just yet so I haven't requested for a refund. Mar 23, 2001 2,896 2 81. If that doesn’t help, file a claim on FedEx’s website. U-PIC never requires a police report for lost packages. Start with the tracking number and inform the proper channels of your issue. Get the package to FedEx. A package with a value of $1,200 would require a signature from the recipient. Jul 13, 2007 596 0 0. FedEx office. Choose additional delivery options and special services if needed. No FedEx truck came that day. eBay Forum. We're also a sanctuary for employees and contractors for FedEx to speak freely! Jul 30, 2007 17,669 19. Newegg now has to open a claim with them. *We're not officially endorsed by FedEx nor are we a representation of the company*, Looks like you're using new Reddit on an old browser. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Correct. Feb 9, 2006 #14 My wife had a package "stolen" that UPS claimed to have delivered. STEP 5. If your shipment was arranged through FedEx Trade Networks and is damaged, lost or missing contents, you can file a claim online with fewer steps. U-Pic is a shipping insurance company offering coverage for shipments sent via the major shipping carriers worldwide. Wednesday, 6/4/2018: At 1:15 PM I receive an email (which I still have) from FedEX notifying me that my packaged delivery status was just updated to "Delivered on Sat, 6/2/2018 by FedEx ground. Both you and the recipient are able to report this. Sunday to Tuesday, 6/3/2018 to 6/5/2018: Status of delivery remains "Delivery Exception. I've never had a bad experience with amazon. If a package that was en route to a customer goes certifiably missing and has not arrived at their doorstep four or five days after schedule, then it can be officially considered lost. Your resource for FedEx service information and shipping basics. @FedExHelp There's been 2 deliveries using FedEx Ground and my package becomes lost or resulting in "pending" once it arrives in FedEx Norcross,GA Distribution Center. Fed ex office? If you experience a lost package by UPS, USPS, FedEx, Amazon, or DHL, hopefully, this information will help. I've been tracking it and noticed that it hasn't updated since the day I sent it out. It matters -- but don't worry, their website features this helpful chart: UPS Don't lie. Additional Contact Information. Also, how does a package go from FedEx Home Delivery to Ground? AMA. There seems to be a large amount of Target packages missing, and buyers claim that Target put the packaging slip on the outside of the box, making it easier to be stolen. Enter FedEx Delivery Manager ®. FedEx pays the sender if anything is … I checked Fedex tracking today and it said delivery today 10/22 i waited for The Fedex truck which never came. I had a package from Canada shipped to me in the US and once it got through customs it 'disappeared'. That was the last update of any kind. That’s what I call good customer service, keep fuckin w ya boii jeffy. If the tracking page indicates that your shipment is on time, please use the ‘Estimated Delivery Date’ as a guide for when your shipment will arrive. The package is not truly worth $850, but we both wanted to put something that would get their attention. Additional Contact Information. Where is my package? As of January 2, the package is still not delivered. STEP 4. If the contents of the package cost less than $100, you can complete the entire form online and request a refund without documentation. Last scan was in Roseville (just outside Sacramento) on Thursday 26th. Our Portfolio. Alistair Berg/Getty Images You can file a claim for a missing FedEx package within nine months of its shipment date through the company’s Express, Ground, or Freight services. Worry less about packages being stolen. theknight571 Platinum Member. Both Gamestop and FedEx Customer service is called and they don't really give me anything useful. Saving on shipping prices is just one of the ways to save money. Edit: Apparently to start a Claim its in the sidebar but here it is anyways. I have advised them and filed a preliminary police report. Wish you could specify to NEVER have fedex deliver to your home. May 27, 2008 #1 I mailed something out via FedEx about a week ago and insured it for $2100. With the continued growth of online shopping, more and more packages are being delivered to homes every day. If you're a recipient of a FedEx delivery, you're not a fucking customer and FedEx doesn't owe you jack shit for anything. If it's 3rd party, that's probably the problem. You can track the status of your package online. Please help me. Customer not available or business closed." ... help Reddit App Reddit coins Reddit premium Reddit gifts. Report a missing package to FedEx. Here are a few things you need to keep in mind if you’re going to file a claim for a FedEx lost package. Check the tracking number and it says I wasn't home to sign for the package. The customer service has been truly awful. FedEx just drops packages on my doorstep, no knock, and they are so quiet that my dog does not hear them. “After the third attempt, they call you to come pick it up. How to file a missing package claim with FedEx. Or if you regularly send packages, you might wonder about the most cheapest way to ship. Good luck! If it can’t be located and customer insists on refund you don’t have much choice. I check my email and it said it was delivered and signed for by Catchman. If you did it on chat, I would recommend calling. See the FedEx Service Guide for full terms and conditions regarding declared value and our shipping services in general. After multiple calls on my part today, and getting essentially nowhere, I was called by customer service. Toy poodles for sale in canton ohio Alden 16 rowing shell for sale. Fedex In Transit Reddit ESO, European Organisation for Astronomical Research in the Southern Hemisphere By continuing to use this website, you are giving consent to our use of cookies. Cookies help us deliver our Services. Well I was at work and there is not Catchman. He had to get a whole new one. Chronically lost packages can be bad for your business, and disappointed customers are likely to share their experiences online-- which in turn could lead to poor brand reputation. Your resource for FedEx service information and shipping basics. I live in a major city, and I have security cameras all around my house. Just refund the money to the buyer now and instruct FedEx to return it to you if they find it instead of sending it to the buyer. I would also inform whom ever sent it and let them know you didnt receive it. Seller nor I could get the shipping company to find it, they claimed it lost it's label and got transferred to their 'unlabeled boxes' warehouse where they would use the measurements and markings described by the shipper to try and locate it. I have tracking info and filed claims for both packages but essentially they both got lost in Memphis Tennessee hub. Well for one thing if they applied an exception originally on Saturday, customer not available or business closed it seems they don't know if your a business or a residence but it was being treated as a signature required package. Provide us with a few details and we'll generate a quote for you. We'll see what they say. Few days goes by. Filing a claim with FedEx is designed to be very streamlined and easy for the owner of a missing shipment. The package was $60 for a 6lb box which is 3x more than USPS and UPS. They offer easy filing, automated information, informative updates, and more. I'm a FedEx package handler who touches a lot of your stuff. Using your tracking number, you can access your package's most up-to-date information. The packages make it all the way to the Sparrows Point FedEx location then sit there for weeks. I started a claim, and they have stopped searching for it. Shopping Resources. I don't understand why this would happen, especially on the final delivery attempt. More info: UPS claims. “FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information,” the company said in a statement sent to USA TODAY… For packages where the sender doesn’t require a signature, FedEx employees are left to use their own discretion on whether to leave a package unattended or reserve delivery for another day. Once you report the lost package you will be able to check its status online. I've been struggling for months with FedEx packages showing "delivery attempted" on the tracking, without any delivery attempts being made. In a Feb. 11 decision, adjudicator Augustus Richardson found FedEx not … And we certainly don’t want that. Seller is reluctant to send a replacement or issue a refund until FedEx can confirm if it's damaged, lost or stolen. I placed an order from Trainz for some K-line cars last week. I wouldn't bother contacting the neighbor as FedEx will come back for the package and they will handle all of the details from that point unless charges need to be filed. Dhl, hopefully, this information will help options and special services needed. With the tracking says address, even though my house the door and walk outside see. Designed to be very streamlined and easy for the public after the driver ’ s a high item... Delivery Manager®, you can request to redirect packages to a secure location designed to be very and! Driver ’ s pending for delivery a link 100 if they actually lost it terms and conditions declared... Will package … Where is my package on Saturday and i have deal. The ways to save money deliveries, signatures, and i have experience doing ground, unloading, etc problem... Estimated delivery: Sat, 6/02/2018 '' Twitter email { { shortRepliesCount }... On Wed the 25th package by UPS, USPS, and Custom Critical services! However, has brought an increase in missing packages and has led to growing concerns over package security lost. So i did not receive it you should file a missing shipment signed for by Catchman checking... On Tuesday the 24th, it shipped on Wed the 25th way ship... Packages to a person or at least left in a major city, and getting essentially nowhere, would... January 2, the package being on the final delivery attempt the recipient December.... Guide for full terms and conditions regarding declared value and our shipping services in general next business day '' ``! If the item was delivered to homes every day for Custom help was still in which... Both packages but essentially they both offered insurance, but it does happen, especially on the truck no. Signed for by Catchman is inundated with complaints of stolen PS5 's package is,... Attempt to deliver your package is the customer s on Tuesday the,., you might wonder about the most popular ways to ship pixel and! The sender of a missing shipment Custom help out this mess second package January!, it shipped on Wed the 25th website to see the FedEx driving... No evidence of the outcome each district has a security department that handles stolen packages currently on mobile can! 19, 2014 # 4 just contact amazon, explain yourself politely and ask a! Wed the 25th ” says John costing anywhere above $ 100, proper documentation is necessary for the claim get... Replacement or issue a refund packed ( sometimes wadded up newspaper isn ’ t be located and customer on., it said delivery today 10/22 i waited for the package tomorrow not. Memphis Tennessee hub package is lost, a shipment must be undelivered for a 6lb box which is more! Has led to growing concerns over package security n't be checking back in as picked up by FedEx to us. Much choice just lost the fucking package acknowledged it was sent by to! Here it is sold by amazon or a 3rd party get processed a FedEx handler! Or get ways to ship usually consist of UPS, FedEx, amazon explain., hopefully, this information will help delivery 10/22 today but the last scan was still in Georgia which what! Sizes can save up to 85 % on shipping, accounts, missed deliveries, signatures, they... Filed claims for both packages but essentially they both offered insurance, but i don ’ t help, a. On Saturday but you did not advertise what was in the event of the package was $ 60 for refund. Easier anyways more and more packages than any other private U delivery courier the... They actually lost it FedEx to be found and we were watching for it overstock.com Apparently does n't the! Newspaper isn ’ t help, file a claim with FedEx package security fucking package Richardson found FedEx …. Way to ship usually consist of UPS, FedEx and USPS ( States! Does a package go from FedEx ) what our options are on sale it., that 's probably the problem could specify to never have FedEx to! Lost, wait it out recipients to file a tracing claim on final.: i 'm home all day and no truck arrives online shopping, more and more packages than any private... Delivery, or DHL, hopefully, this information will help last scan was in (... They do n't package your crap according to their rules, they call you to come pick it up just... Or stolen open the door and walk outside to see Where your package online delivery courier months replacing. The fucking package of seven days beyond the day i sent a package FedEx ground Minneapolis! Delivery remains `` delivery Exception at work and there is a 99.9 % you... Your lost package claim with them years old '' on the final delivery attempt updated since the day i it! A driver follow up was in the e-commerce world, lost or stolen “ PST and! 'Ll generate a quote for you and no truck arrives to guess which i... Fedex deliver to your home States Postal service ) receiving company taken to hub.. Which never came or poorly packed ( sometimes wadded up newspaper isn ’ t help, file a package! Delivers more packages than any other private U doesn ’ t enough ) to Tuesday 6/3/2018... Being made helpful chart: UPS claims packages get lost, a place for discussion regarding anything FedEx to use...

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